Chesterfield Borough Council confirm date for closure of town’s Visitor Information Centre

Chesterfield Borough Council (CBC) has confirmed that the Visitor Information Centre in Rykneld Square will close on April 27.

A CBC spokesperson said: “In line with many councils locally and across the country, we are modernising the way we deliver visitor information services, moving to a more digitally-focused service which is in line with our long-term visitor economy strategy for the borough.

“Our visitor information services, along with many of those used by Chesterfield residents, are currently delivered from the Visitor Information Centre in Rykneld Square.

“Following Cabinet approval for the service transformation proposals – which took into account the views we received as part of the Budget Conversation and the petition process – the Visitor Information Centre will close on April 27.

“All the services which people can access from the centre will still be available, either from other council bases, through digital platforms or from our local partner agencies.”

CBC is reviewing its services and practices as the authority attempts to balance an estimated budget shortfall of £4m for the 2024/25 financial year.

Campaigners had previously presented the council with a petition entitled ‘Support Keeping Chesterfield Visitor Information Centre Open’ – which had been signed by 4,248 people.

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Supporters argued that the centre promotes tourism and supports business. They called for it to remain open because it provides a personal contact and helps those who struggle with modern technology, or do not have internet access – including the elderly, disabled and those with special needs.