Chesterfield charity explains how neighbours could be life-savers

Since 1985, the Elm Foundation has provided vital support and a range of services for men, women or children affected by domestic abuse.

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During the coronavirus crisis, the charity has seen a 30 per cent year-on-year rise in the number of individuals calling its helpline (08000 198 668, open weekdays 8am-7pm) to self-refer.

However, it is feared many victims will be unable to reach out for support as their abuser is spending more time with them at home.

Helen Mitchell, head of operations at the Elm Foundation, which is based on Fairfield Road in the town, said: “The sad truth is that domestic abuse has risen since the beginning of lockdown and this, of course, is very concerning.

“It’s important to remember that even the smallest hint of domestic abuse is enough to pick up the phone and call for help.

“Those in immediate danger should call the police on 999.

“However, many people will not be able to make a phone call at the moment.

“With more people working from home, for example, many domestic abuse victims will have little respite from their abusers.

“They may have total control over their victims – they may have even taken their phones from them and be making their lives an absolute living hell.

“If you hear any sounds of distress next door, please call the police.

“You could be helping to save your neighbour’s life.”

People are also being made aware of a potentially life-saving service called the Silent Solution system.

This enables 999 callers to press 55 on mobile phones to signify they are unable to talk.

Michael Lockwood, director general at the Independent Office for Police Conduct, said said: “Domestic abuse charities are reporting increased demand for their services since the start of Covid-19 restrictions and we are concerned that people at risk may be less able to make an emergency phone call in lockdown.

“If you’re in danger, call 999, listen and respond to questions and instructions and make yourself heard by coughing, tapping the handset or, once prompted by the automated system, by pressing 55. Police will do their best to respond.

“Nobody should have to live with domestic abuse and it is never OK.

"Knowing what to do to make yourself heard if you’re in danger could be life-saving - so we’re encouraging as many people as possible to share this important information.”

For those victims who do manage to contact the Elm Foundation, help is at hand.

Helen said: "Our services may be running differently at the moment because of the pandemic but we are still here.

“We can offer phone support, risk assessment and safety planning and advocacy to any man, woman or child affected by domestic abuse."

If you are a victim of domestic abuse, please visit this NHS page for information on the help and support available.

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