Hospital issues plea to residents after surge in casualty patients at Chesterfield Royal

Hospital bosses say the high numbers of people coming to A&E with minor or less serious conditions last night meant they could face longer waits to be seen – and are urging residents to ensure that the casulaty departrment is the right place to fo for treatment..

The hospital said: “We’re always here to help, but we’re asking for your help as well - to make sure you get the care you need, at the right place and in a timely fashion.

“Is the Emergency Depatment (ED) where you need to be?

“We’re seeing people arrive asking for help with conditions that could be treated with over the counter medicines or by getting advice from a pharmacist or GP. Local urgent treatment centres - whilst a drive away - can often see and treat you in less than a hour, which means you’ll spend less time waiting, even with that journey.

“To help us look after those most in need you might be asked if you’ve explored these sorts of options if we think ED isn’t necessarily the right place for you to be.

Remember - if you’re not sure what service you need call NHS111 first for expert help and advice. They’ll support you to get the care and treatment you need in the most appropriate way.”

More information about alterative options for treatment, including at urgent treatment centres can be found on the hospital website:www.chesterfieldroyal.nhs.uk