Premier Community celebrates first national win at the Great British Care Awards

Gemma Singleton, from Premier Community Home Care, has been named Care Co-Ordinator of the Year at the Great British Care Awards Final.placeholder image
Gemma Singleton, from Premier Community Home Care, has been named Care Co-Ordinator of the Year at the Great British Care Awards Final.

Premier Community is celebrating a landmark moment after Gemma Singleton was named Home Care Co-ordinator of the Year at the Great British Care Awards National Finals, recognising her as the best in her role across the UK.

The awards ceremony, held in Birmingham, brought together some of the most dedicated professionals from across the care sector to celebrate the compassion, commitment and excellence that exists within care services nationwide.

For Premier Community, the evening was already a moment of pride. The organisation had four team members shortlisted for national awards, an incredible achievement that reflects the quality of care delivered by the team every day.

Three of the finalists travelled to Birmingham for the event, joined by Dan Isterling (Director), Tim Isterling and Gill Isterling (Founder), to celebrate alongside colleagues and peers from across the country.

But the night became even more special when Gemma Singleton was announced as the national winner of the Home Care Co-ordinator Award.

The award recognises individuals who demonstrate outstanding leadership, organisation and compassion in coordinating home care services, ensuring both clients and care teams receive the support they need to deliver safe, effective and person-centred care.

In announcing the award, judges praised Gemma’s leadership and vision.

They said: “Gemma runs a large area and leads a sizable team with skill, dedication, and a clear sense of purpose. She maintains a strong focus on person-centred care while ensuring balance and support for her team. With big plans and the energy to see them through, Gemma consistently demonstrates the vision and drive to make a real and lasting difference in the care sector.”

Despite the national recognition, Gemma remained characteristically humble when accepting the award.

“I genuinely can’t believe I’ve won. I don’t do anything special, I just try my best.”

For those who work alongside her, however, the recognition came as no surprise.

Dan Isterling, Director at Premier Community, said:

“To us, this comes as no surprise. We see every day the dedication, leadership and genuine care Gemma brings to her role. She goes above and beyond for our clients and our teams, setting the standard for what great coordination in home care should look like.”

The evening was also an opportunity to celebrate the wider care community, with hundreds of professionals from across the UK recognised for the difference they make every day.

Premier Community paid tribute to its other national finalists, whose achievements also brought great pride to the organisation.

The team also thanked the event organisers for shining a spotlight on the people who make the care sector so vital.

“Thank you to the Great British Care Awards for bringing together so many incredible people in one place and celebrating such a strong and inspiring industry.”

Winning a national award marks an important milestone for Premier Community and reflects the values that sit at the heart of the organisation: delivering compassionate, respectful and person-centred care that supports people to live well in their own homes.

For Gemma and the wider Premier Community team, the evening in Birmingham will be remembered as a proud moment and a powerful reminder of the extraordinary impact care professionals make every single day.

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