"Dirty" Peak District eatery receives zero-star food hygiene rating as report reveals “major non-compliance”
Dirt and "substantial amount” of food debris was found in a Bakewell eatery, which failed to meet some of the mandatory food safety requirements.
Relish, an independent Deli Sandwich Bar at Portland Square in Bakewell, received a zero-star hygiene rating following an inspection carried out on February 10 – meaning “major improvement” is “necessary”.
The Freedom of Information Request (FOI) submitted to Derbyshire Dales District Council has revealed the details of the report issued.
Inspectors found “major non compliance” with food hygiene and safety procedures as well as structural requirements.
Dirt was found in the premises with inspectors concluding that cleaning “had not been carried out routinely”.
The area under the oven was in a “dirty condition” and a "substantial amount” of food debris was found on the floor under the hand basin.
The hand basin was “full of cloths” and there was no soap or hand drying facilities, effectively making it impossible for the staff to wash their hands.
Areas of flaking paint were also found on the premises.
An external window behind the servery, which was open during the visit, did not have a suitable insect proof screen, potentially giving rodents a way in.
Inspectors noted that this was raised during the previous food hygiene inspection but had not been addressed.
The confidence in management was described as “low” with lack of some required procedures causing concerns.
There was no evidence of a Food Safety Management System in place, which has been a mandatory requirement for all UK-based food venues since 2006.
An old Safer Food Better Business file was available – but not completed.
While ingredients list for some of the products sold were present on the site, they did not highlight the allergens present in the products, failing to inform customers with allergies of potential dangers.
The venue failed to acquire allergen matrices, which can be provided for free by Food Standards Agency.
Further concerns were raised as no evidence of any temperature monitoring of cooked foods was found.
The fridge and freezer units also lacked temperature monitoring.
Additionally, products in the display chiller were not labelled or dated as to when they had been prepared or opened.
Derbyshire Times approached Relish for a comment.