NatWest announces Staveley branch will close

NatWest has announced it is closing its Staveley branch.

Thursday, 30th March 2017, 3:45 pm
Updated Saturday, 8th April 2017, 10:24 pm
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In a statement the bank said more customers were using mobile and online banking while shunning traditional branches.

A spokesman said the branch will close on September 28.

He added: “The way people choose to bank with us has changed radically over the last few years.

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“Between 2010 and 2015, mobile and online transactions have increased by over 400 per cent and mobile transactions alone have increased by 1,350 per cent. These customers are actively choosing to bank in different ways, with 59.1 per cent of customers choosing to use our digital banking options.

“We are communicating with our customers affected by the closure and proactively contacting vulnerable and regular branch customers.

“We have listened closely to feedback from local communities and have extended the time between announcing our decision and the branch closure to six months. This has been done in order to ensure our customers have time to consider the right banking options for them.”