Severn Trent creates £1 million Covid-19 emergency fund for customers and charities

Live Garfield, chief executive of Severn Trent. Photo: Leon Neal/Getty Images | Getty Images

With the coronavirus crisis leaving many communities and customers struggling badly, Severn Trent has moved quickly to release £1 million of emergency funds to offer support where it’s needed the most.

The company will work with UK Community Foundations, a national federation of community groups, Councils for Voluntary Service and local authorities across the region to help identify which organisations are in most need of support in the midlands.

Liv Garfield, chief executive, said: “We want to get the money out there as quickly as possible so it can start to make a difference right away.

“Hopefully that’ll give at least some of our customers a little peace of mind before things start to improve.”

Ladybower Reservoir, one of Severn Trent's midlands reservoirs | Other 3rd Party

The company has also put out a call for customers who are vulnerable in any way, or who live with someone who’s vulnerable, to join the Priority Services Register, for details, click here.

There is also financial support available through a number of schemes that thousands of customers are already taking advantage of, find out more here.

The Severn Trent Trust Fund is a registered charity that provides financial help to Severn Trent customers who are unable to pay their water charges, for information, click here.

The Big Difference Scheme offers discounts of between 10 per cent and 90 per cent on the average Severn Trent bill, for details click here.