Chesterfield B&Q reopens with social distancing measures

The company, which closed it’s stores inline with government demands last month, said it was an essential retailer and that crucial social distancing measures were in place.

The news comes after thousands have flocked to stores like B&M and The Range in the nation’s newly-found passion for DIY during the coronavirus pandemic.

In a statement, the company said: “As an essential retailer, we’re committed to providing the best possible service to support customers’ home improvement needs at this difficult time, while keeping customers and colleagues safe.

"Having watched other essential retailers support social distancing in their stores, we are now following their best practice and are re-opening some stores with strict social distancing measures in place.

"Similar to shopping at a supermarket, we’re strictly limiting the number of customers in store at any one time, and so customers are typically queueing before entering stores. All stores have a designated queuing area outside and these have two metre markers to help remind everyone to respect each other’s personal space.

“To further support social distancing, we have two metre floor markers throughout the store and have also installed perspex screens at the checkouts. Only products that you can shop and takeaway in store on the day are available to customers. Our services such as kitchen and bathroom design, paint mixing, timber cutting and key cutting are not available for the time being and, at this point in time, we’re only accepting card and contact-less payments.

“We continue to offer our Click+Collect service at diy.com. However, it may take several days for orders to be ready, and may be temporarily unavailable at busy times. Customers can also place orders for contact-free home delivery for a limited range of products at diy.com too.

“In recognition of the importance of Trade customers being able to carry out repairs and maintenance for their customers, TradePoint is available at all re-opened stores and our Trade customers are also able to purchase products online at trade-point.co.uk.

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