B&Q issue urgent warning over popular £14 item and offer customers refunds

B&Q has put out an urgent recall on a fan heater after identifying a potential risk of electric shock and fire to customers when using the product.
Watch more of our videos on Shots! 
and live on Freeview channel 276
Visit Shots! now

The retailer said that the GoodHome Colenso 2000W Freestanding Fan Heater may overheat causing damage to the case along with risk of electric shock or fire.

A spokesperson for the store said: “If you have bought this model since September 2020, please immediately stop using it and return to store when possible for a full refund.”

B&Q(Photo by Ming Yeung/Getty Images)B&Q(Photo by Ming Yeung/Getty Images)
B&Q(Photo by Ming Yeung/Getty Images)

Alternatively call 0300 303 4482

In these confusing and worrying times, local journalism is more vital than ever. Thanks to everyone who helps us ask the questions that matter by taking out a subscription or buying a paper. We stand together. Nancy Fielder, editor.