Police see rise in complaints

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DERBYSHIRE police chiefs remain confident, despite a ten per cent rise in complaints against the force.

The Independent Police Complaints Commission (IPCC) said there were 506 gripes about Derbyshire officers between 2010 and 2011 – compared to 461 the previous year.

The IPCC report said there was a four per cent drop in police complaints nationally.

Derbyshire police’s Deputy Chief Constable Alan Goodwin said the complaints rise was “not necessarily a bad thing.”

“It shows the public have confidence in reporting matters if they’re dissatisfied with the police,” he added.

The IPCC said Derbyshire police dealt with complaints more quickly than average between 2010 and 2011

Dep Ch Con Goodwin added: “In an ideal world, we wouldn’t want any complaints against police officers – but we know they’re inevitable.

“We’ll be studying the figures to see if there’s a reason why ours have increased more than other forces’ and will take action if necessary.”

On the Derbyshire Times’ Facebook page, Ray Field commented: “If they’ve seen a ten per cent rise in complaints, Derbyshire police aren’t doing the job they’re paid to do.”

Commenting on the report, IPCC deputy chair Deborah Glass said: “We have, within the past year, launched a campaign to encourage the police to ‘get it right first time’.

“For many complaints this means recording them and dealing with them properly at a local level.

“So often it’s about listening to people and providing an explanation or an apology where something has gone wrong,” she added.

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