Champions Column: A great place to work and do business always starts with great people

My name is Matt Webster and I am the head of retail operations at PCT Healthcare.

Thursday, 9th September 2021, 5:00 pm
Updated Friday, 10th September 2021, 8:50 am

I have worked for the business for just over nine months, but I’ve worked in various leadership roles within community pharmacy for more than 14 years.

Peak Pharmacy is still a family-run business and this year, celebrates its 40th anniversary. Although our head office and many of our branches are within Chesterfield, we are now a national business with over 140 branches across England.

What was the greatest achievement for your business over the past year?

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This week's columnist Matt Webster is the head of retail operations at PCT Healthcare.

Supporting the national Covid vaccination effort, helping to vaccinate over 30,000 patients across three centres – the largest of which was in the Casa Hotel in Chesterfield.

How would you describe Chesterfield and North Derbyshire, using only three words?

Friendly, historic and picturesque.

What are your favourite places to visit in Chesterfield and why?

The market place, it’s always full of energy on market day and it is great to see such an energetic town centre (an increasingly rare site and one to be cherished). Also, The Crooked Spire and Chesters Fish and Chips!

How is your business becoming more sustainable?

We already have robust recycling policies and look to keep waste to a minimum. We have a clear vision for where we want to be in the next five years and we are certainly on track.

Why do you love working or doing business in Chesterfield or North Derbyshire?

A great place to work and do business always starts with great people. We have these in abundance across the town and local area. We pride ourselves on a strong work ethic and a can-do attitude and I believe this mirrors the community where we have our roots.

How are you supporting young people in your business through apprenticeships, traineeships or work experience and how are young people contributing to the success of your business?

This year, we are starting to really focus on the opportunities that apprenticeships can offer to both young people and for our future as a business. We are now creating exciting plans that allow us to work with the next generation, which will support and grow with us over the forthcoming decades.

How are you, your business or your team supporting local people?

In the past 18 months, I believe community pharmacy as a whole has played a huge part in supporting people across the country. On a local level we ensured all our branches stayed open for patient access throughout the lockdowns to continue giving great advice as well as access to medicines. We also helped co-ordinate deliveries of vital medication via volunteers to the most vulnerable patients who were shielding.

What is your vision for Chesterfield and North Derbyshire in 2030? What do you think the town needs to achieve this?

Clearly any vision for Chesterfield and North Derbyshire in 2030 requires an investment in technology, ensuring all local people can easily access the products and services they need to fit around their changing lifestyle. As a business, we will continue to explore opportunities to lead the way in improving our infrastructure and invest in exciting services to meet these ever-evolving needs.