Inspectors discovered potential human rights violations at the disgraced St Joseph’s Specialist Care Home in Chesterfield, it has emerged.
The Care Quality Commission (CQC) has published a shock report on standards at the home following an unannounced inspection in May.
The check – which came after bosses were ordered to make urgent improvements following previous inspections in January – resulted in five residents with learning difficulties being moved to alternative accommodation.
The home is now closed and the company which operated it, Aspire Specialist Care Ltd, is in the process of being liquidated.
A 49-year-old Matlock man who was arrested on suspicion of assault following the home’s closure remains on police bail pending further enquiries.
In its report, the CQC said the home in Newbold Road was not caring, not safe, not responsive, not well-led and not effective and breached eight regulations under the Health and Social Care Act.
Overall it was deemed ‘inadequate’ by the Government watchdog.
The report stated: “People were not protected from abuse that could potentially breach their human rights. We found inappropriate physical restraint practices and other restrictions were used. There were no effective safeguards to ensure the controls and restraints were lawful and proportionate.
“People were not consistently supported by caring and kind staff who respected them. Some staff swore while working with people. One person told us a member of staff had been disrespectful, hurtful and had ridiculed them. Despite the provider being aware of this, they did not take further action to satisfy themselves that this member of staff was suitable to continue working with people in the service.
“Some people had experienced stressful events and we could not see evidence to demonstrate they had always been emotionally supported afterwards.
“There were no toilet seats and no hand soap dispensers for all the downstairs toilets. A fire exit door would not open.”
Other serious failings included:
• staff did not have adequate knowledge of residents’ needs and health conditions
• staff did not know the best way to keep residents safe in the event of an emergency evacuation of the building
• there were insufficient numbers of staff available to meet residents’ needs and keep them safe
• residents were not supported to maintain a balanced diet
• staff recruitment processes did not ensure employees were safe and suitable to work with residents
• medicines were not stored adequately
The report concluded: “The service did not provide people with care that met their needs and promoted their rights and quality assurance systems were inadequate.”
Chesterfield entrepreneur James Hill, who appeared in BBC show The Apprentice last year, resigned as a director of Aspire Specialist Care Ltd in September 2014 to pursue other business interests.
The 28-year-old said that since his resignation he has had no involvement in the running of the home.