A surgery which has been at the centre of a long-running crisis will not be split off from a troubled medical group - NHS bosses have revealed.
Rectory Road in Staveley was highlighted as a particular concern and an independent investigation recommended the surgery be broken off from the rest of Chesterfield-based Holywell Medical Group.
Patients complained about illnesses being misdiagnosed, problems getting appointments and records not being updated. Derbyshire Primary Care said the surgery would be put under the management of a “high-quality practice” that can attract and retain a good level of GPs.
But this week patients have been told Rectory Road will remain part of the Holywell group.
Deputy head of commissioning Jonathan Rycroft said: “It has not been possible to reach agreement with any other provider qualified to deliver GP services to take on Rectory Road.
“A particular issue for the prospective new provider has been the difficulty in recruiting GPs to work in the area and this is a problem throughout the UK.”
He added a plan was already in place to improve access to services.
Dr Nadine Kale, senior partner at Holywell Medical Group added: “Now that we have clarity in the Rectory Road surgery situation, we can accelerate our robust action plan across all our surgeries which will see a range of key service improvements for our patients.”
An open meeting is set to take place next month for patients to hear about the improvement plans. Date and venue will be confirmed later.
Chesterfield MP Toby Perkins said: “It is a significant disappointment that NHS England has been unable to come to an arrangement with a replacement provider to run the Rectory Road site.
“I remain of the view that a new provider at Rectory Road would have been the best outcome for patients there and for patients at Holywell’s four other sites. The NHS’s new competition requirements and the chronic national shortage of GP’s were both contributory factors in this, and it gives me no pleasure to say that the blame for both these factors can be laid squarely at the feet of David Cameron’s handling of the NHS.
“It now requires everyone to work together to ensure that improvements in service at Holywell Medical Group are sustained and built upon. People across Chesterfield and Staveley deserve good quality GP services and my determination to ensure that they receive them is in no way diminished by this setback.
“I will be contacting Holywell presently to discuss their plans for the future and any steps I can take to ensure service improvements continue.”