Computer conmen warning issued

RESIDENTS are being warned to be on their guard following a rise in complaints about conmen posing as computer security engineers in an attempt to access people’s personal accounts.

Derbyshire County Council’s (DCC) trading standards team has received a number of complaints from people targeted by telephone cold callers claiming to be from ‘The World Wide Web Technical Department’.

The caller tells the victim their computer is at risk from a security threat and offers to carry out a free check.

Their aim is to get the victim to allow remote access to their computer – this gives them access to personal information held on the computer, including account log-in information and bank details.

They can also attempt to persuade the victim to give their debit and credit card details.

Councillor Kevin Parkinson, DCC’s Cabinet Member for Regeneration, said: “The callers can seem very plausible but residents should never give cold callers remote access to their computers or give out their debit or credit card details.”

If anyone thinks they’ve fallen victim of the scammers they should immediately contact their bank and consider getting their computer checked by a reputable engineer. To report the incident they should contact Action Fraud on 0300 123 2040.

Residents can also register for the Telephone Preference Service on 0845 070 0707.

DCC’s Trusted Trader register can be found at or by calling 08456 058 058.