Not just a partner but part of town

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In October 2010, arvato agreed a 10-year public-private partnership with Chesterfield Borough Council to deliver a range of services, including revenues, benefits, customer services, human resources, payroll, ICT and finance.

As it often does, Chesterfield led the way and was one of the first borough councils in the UK to partner with a business process provider.

Together, we’ve already introduced improvements and saved costs, winning national awards for our achievements.

Arvato’s aim was never just to be a partner for Chesterfield but to be a part of Chesterfield.

That’s why in 2010 we were delighted to become a Chesterfield Champion – part of the Destination Chesterfield campaign – promoting the borough as a brilliant place to live and work.

Four of our front-facing staff are currently ‘ambassadors’ helping to provide a warm welcome and friendly advice for visitors.

We also joined the Derbyshire and Nottinghamshire Chamber of Commerce’s business network.

And, along with our sub-contractor partner, Kier, we took over as main sponsor of the town’s annual Arts and Market Festival last year, which has been a fantastic success.

We want to be a valued member of the community because we’re in a special position to make a positive difference to the lives of Chesterfield residents; for example, giving local talent a great chance in life.

• In the UK and Ireland, arvato employs over 3,000 people, across more than 10 locations, and supports more than 700,000 citizens.