Chesterfield Borough Council is still having problems with its call centre phone lines.
A spokesman said: “Although we are still experiencing problems with our phone lines, we have set up a temporary call centre in the town hall.
“You can now contact us on the usual call centre number: 01246 345345 but please bear with us as we have fewer staff manning the phone lines than usual.
“You can still contact us by using the contact form here or by e-mailing: firstname.lastname@example.org.
“Our staff and contractors are still working to bring the service back to full strength.
“We will provide a further update as soon as we can. Thank you for your patience.”