Watchdogs have highly praised the care received by patients at Chesterfield-based charity Ashgate Hospice after a recent inspection.
The Care Quality Commission has found the quality of care provided by the hospice to be ‘0utstanding’ following an inspection carried out in August 2014.
Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, effective and well-led care.
Sue Howard, interim deputy chief inspector of Adult Social Care in CQC’s Central region, said: “We found people receiving care at the hospice and their relatives were overwhelmingly positive about the quality of their care.
“Inspectors found many examples of the home’s management implementing innovative approaches to ensure care was delivered to a high standard. These included managers supporting staff to undertake relevant research and development, to ensure best practice and to make improvements when required.
“We were impressed by the service’s commitment to supporting people before and after death. People were treated with the utmost care and compassion and were enabled to live as full a life as possible. People, their families and staff mattered and their views about the care and treatment provided were sought, respected and acted on.”
The report highlighted innovative and creative practice used by staff and a commitment by managers to continually improve. All those receiving care, who were spoken to, were highly complementary about the care and treatment provided and the clean, pleasant, inpatient environment.
The inspection noted staff worked with people and families to enable patients to live as full a life as possible.
People were supported to receive care that met their needs and wishes for a dignified and pain-free death.