Five star satisfaction rating for builder

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HOUSE builder Lovell has received a top rating from homebuyers in the Home Builders Federation (HBF) National New Home Customer Satisfaction Survey for the fifth consecutive year.

The company, which still has properties available at its The Green development, on Penncroft Lane, Danesmore, near Clay Cross, received five stars – the highest possible score – from customers questioned in the annual survey.

More than 90 per cent of buyers surveyed who had bought a new home from Lovell were satisfied with the overall quality of their home while the same percentage said they would recommend the company to a friend.

“We want to make buying a home with Lovell as stress-free as possible and, ultimately, a great customer experience,” says Lovell Sales Manager Colette Armstrong

“I am therefore delighted to see the dedication of our sales, customer service and construction teams underlined once again by the results of this independent survey.

“It is fantastic that our customers report such a high level of satisfaction with their new homes.”

Prices at the The Green start from £145,000. For more information contact Lynn on 01246 864955. The marketing suite and show home are open Thursday to Monday from 10am to 5pm. Alternatively visit www.lovell.co.uk/newhomes.