Complaints about Derbyshire police have soared by 15 per cent in the last year, new data shows.
According to figures from the Independent Police Complaints Commission (IPCC), the force received 581 grievances during 2011-12 – compared with 506 the previous year.
Superintendent Richard Oldknow, head of professional standards at Derbyshire police, said: “It remains a concern that any member of the Derbyshire public is dissatisfied with the service they have received.
“Our aim is to provide a high quality policing service to the public of Derbyshire.
“We continually monitor complaints to identify any trends and take action to improve the conduct of officers or improve systems if required.”
The IPCC found that 58 per cent of inquiries took more than the recommended ten working days to be recorded.
A police spokesman said the force had made changes to the procedure for recording complaints within ten days.
For the current year, IPCC data shows that 92 per cent of complaints were recorded within 10 days, the spokesman added.
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