Chesterfield Royal among UK’s troubled hospitals

Chesterfield Royal Hospital
Chesterfield Royal Hospital

Chesterfield Royal Hospital joins the ranks of Britain’s poorly hospitals as a new rating system reveals the vast majority of them are under-performing.

The State of Care Report by the health watchdog, the Care Quality Commission was released today, revealing a crisis in Britain’s hospitals as its new Ofsted-style rating system gradually assesses every trust in the UK.

So far some two thirds of NHS trusts have been reviewed, and in what is described as an ‘alarming’ revelation, the results show that 76 per cent are either ‘inadequate’ or ‘requiring improvement’, while only two in the country have achieved ‘outstanding’ ratings.

Chesterfield Royal has been rated as ‘requiring improvement’, overall, needingto work on its medical care, surgery, end of life care and outpatients and diagnostics, while it was seen as ‘good’ by inspectors in urgent and emergency services, critical care, maternity and children’s/young people’s services.

In its August report, the hospital showed it was caring and well-led, but required improvement in safety, effectiveness and responsiveness.

The CQC report stated: “Overall we found surgical services to require improvement. Insufficient staff had attended essential training on caring for people who do not have capacity to make decisions about their treatment and staff did not demonstrate understanding of this aspect of care.

“Staff did not consistently monitor patients’ level of hydration where this was required.

Inspectors also said that all end-of-life care staff must complete necessary training.

But Chesterfield Royal said despite this new rport stating three quarters of hospitals have safety problems, it’s own report own report found that all services were ‘caring’ and that ‘staff were kind and caring towards patients’ and treated them ‘with dignity and respect’.

A spokesperson said: “Of the 44 elements in their inspection, 30 were ‘good’ and one was ‘outstanding’. There were 13 areas which ‘required improvement’ but no major issues of concern in any of the five categories – including the safety of services – and nothing the CQC declared ‘inadequate’”

Chief Executive Gavin Boyle said: “We welcomed the CQC’s report and the picture it gave us. The inspection brought a ‘fresh pairs of eyes’ – examining what we do and suggesting ways to make the care we provide even better.”

The hospital is focussing on 12 points pinpointed as ‘must-do’s’ for the Royal and is working through the actions for these and other suggested recommendations the CQC made in their report, they said.

Director of Nursing and Patient Care, Lynn Andrews added: “Our hospital’s main objective is to provide safe, high-quality, people-centred care – and so we were delighted to see positive examples of good practice singled out in all the areas that were inspected. Our focus at present though is on the areas where we need to make improvements. When the CQC returns we look forward to showing them what we have achieved.”